This is our promise to you about how we handle your information at Nirva Life. It is written in plain language, but every word is intended to be legally accurate. If anything here is unclear, please write to us and we will explain.
What we collect
When you use Nirva Life we collect information that helps us provide, personalize, and improve the service.
- Account information you give us when you sign up: name, email address, and (if you set one) a password.
- Assessment responses and any journal, practice, or reflection entries you create inside the platform.
- Usage data — the pages you view, the paths you begin, the concepts you mark as read.
- Device and browser information — IP address, browser type, operating system, and a stable device identifier for analytics and security.
- Cookies and similar technologies used to keep you signed in and to measure aggregate use.
How we use it
We use the information above to run the platform, personalize your experience, communicate with you, and keep the service secure. Specifically:
- To provide the service you signed up for — including your account, assessments, saved reading, and reader progress.
- To personalize what we show you (for example, which learning path or article to recommend next).
- To improve the platform through aggregated, non-identifying analytics.
- To send you transactional emails (welcome, password reset, account changes) and, if you opt in, editorial updates from Nirva Life Magazine.
- To detect fraud, abuse, and security incidents.
What we do not do
We do not sell your personal information. We do not rent it, and we do not share it with advertising networks. Full stop.
Third parties we work with
We share limited information with a small set of service providers that help us run the platform. Each is bound by contract to use your data only for the purpose we retain them for. These include:
- Hosting and database infrastructure (to serve pages and store account data securely).
- Transactional email delivery (to send you receipts, password reset links, and welcome messages).
- Aggregate analytics (to understand which parts of the site are helping readers).
Data retention and deletion
We keep your account information for as long as you keep an account with us. If you delete your account, we delete your identifying personal information within thirty days, retaining only what we are legally required to keep (for example, financial or fraud-prevention records).
Anonymized, aggregated statistics may be kept indefinitely to guide the future of the platform.
Your rights
Regardless of where you live, you have the following rights over your data with Nirva Life:
- Access — request a copy of the personal information we hold about you.
- Correction — update or correct anything that is inaccurate.
- Deletion — ask us to delete your account and associated personal data.
- Portability — receive a machine-readable export of what you have created inside the platform.
- Objection — opt out of non-essential communications at any time.
To exercise any of these rights, write to us at support@nirvalife.com. We will respond within thirty days.
Cookies and tracking
We use a small number of first-party cookies that are strictly necessary to keep you signed in and to remember your preferences (motion setting, reading progress, cookie consent). We use privacy-respecting analytics to understand aggregate use — no advertising trackers, no remarketing pixels, no cross-site profiling.
You can control cookies through your browser at any time. Blocking essential cookies may prevent you from signing in.
Children
Nirva Life is intended for adults aged eighteen and older. We do not knowingly collect personal information from anyone under that age. If you believe a minor has provided us information, please write to us at support@nirvalife.com and we will delete it.
Security
We use industry-standard technical and organizational measures to protect your data. No system is perfectly secure; if we ever become aware of a breach that materially affects you, we will notify you promptly.
Changes to this policy
We may update this policy from time to time. If we make a material change, we will notify you by email (if you have an account) and update the “Last updated” date at the top of this page. Continued use of the platform after a change constitutes acceptance of the updated policy.
Contact us
Questions, requests, or concerns about your data? Write to us at support@nirvalife.com. A human being at Nirva Life will respond.
This Privacy Policy sits alongside our Terms of Service. For our full legal disclosures, see the Legal Center.