Definition
Wayfinding is the cognitive and behavioral process of navigating an environment. Good wayfinding reduces cognitive load; poor wayfinding produces measurable stress.
Why it matters
Hospitals, airports, and public buildings that are hard to navigate cost users significant physiological load.
The Science
Wayfinding research informs design of hospitals, campuses, and public spaces. Clear wayfinding reduces anxiety and improves outcomes.
The NSI Perspective
NSI treats wayfinding as care.
Clinical Implications
Simple wayfinding improvements have real clinical impact.
Practical Application
If you get lost in a hospital, that is design, not personal failing.
References
- 1.Passini R. Wayfinding in Architecture. Van Nostrand Reinhold; 1984.