At NIRVA, we are committed to delivering your orders swiftly and securely. Please read our shipping policy for detailed information about our shipping processes.
Processing Time
- Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification when your order has shipped.
Shipping Rates
- We offer free standard shipping on all orders.
Estimated Delivery Times
- Standard Shipping: 2-5 business days
Order Tracking
- Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your shipment.
Shipping Address
- Please ensure that your shipping address is correct at checkout. NIRVA is not responsible for orders shipped to incorrect addresses provided by the customer.
Missing or Delayed Shipments
- If your order has not arrived within the estimated delivery time, please contact our customer service team at hello@nirvalife.com with your order number. We will investigate and resolve the issue promptly.
Damaged or Lost Packages
- If your package arrives damaged or is lost in transit, please contact us immediately at hello@nirvalife.com. We will work with you to replace or refund the order as quickly as possible.
Contact Us
- For any questions or concerns regarding shipping, please reach out to our customer service team at hello@nirvalife.com. We are here to assist you and ensure a seamless shopping experience.
Thank you for choosing NIRVA. We appreciate your trust in our products and services.